Customer account
1. How do I create a customer account?
To create your account, simply follow the registration steps:
- Click on ‘My account’: On a computer, the ‘My account’ section is represented by a person icon at the top right of the website home page. On a mobile phone, the ‘My account’ section is in the drop-down menu at the top left.
- On the login page, click on ‘Register’ (under ‘New customer’).
- Fill in all the information required to create your account, then confirm.
In your account, you can subscribe to our newsletter. By subscribing to our newsletter, you will be notified of new products, product restocking and offers throughout the year. To unsubscribe, please click on the link at the end of the newsletter.
On your account, you will find all your purchases in the ‘Orders’ section.
2. Are my personal details protected?
At Simrane, we attach great importance to the confidentiality of your personal data. For any information about the protection of your personal data, please consult our dedicated page (https://simrane.com/politique-de-confidentialite/).
3. I would like to subscribe or unsubscribe to the newsletter
If you would like to receive all our latest news and be informed of our events, simply go to the bottom of the main page of our website and enter your e-mail address in the ‘Subscribe to newsletter’ box.
You can unsubscribe at any time, directly from the newsletter, by clicking on ‘Unsubscribe’ at the bottom of the e-mail.
If you have any questions, please do not hesitate to contact us by e-mail at the following address: contact@simrane.com