Payment

1. What methods of payment are accepted?  

All payments made on our site are secure. Your bank account will be debited as soon as your order has been confirmed. You can pay by:

2. I can’t pay for my order

If you have any problems paying for your order, please try again using another payment method. We also advise you to change browsers, media (computer or tablet for example) or switch to private browsing. If the problem persists, please contact us at contact@simrane.com.

3. My payment has been refused. What should I do?

Check your card details or try another payment method. If the problem persists, please contact us at contact@simrane.com.

4. I would like to benefit from tax relief

If you do not live in France, the price is subject to the tax rules in force in your country or region. The amount is updated when you enter your delivery address. We will therefore not be able to carry out an additional tax refund.