{"id":56705,"date":"2024-12-24T14:11:56","date_gmt":"2024-12-24T12:11:56","guid":{"rendered":"https:\/\/simrane.com\/orders\/"},"modified":"2024-12-26T13:28:28","modified_gmt":"2024-12-26T11:28:28","slug":"orders","status":"publish","type":"page","link":"https:\/\/simrane.com\/en\/orders\/","title":{"rendered":"Orders"},"content":{"rendered":"\n<p class=\"has-blue-color has-text-color has-large-font-size\"><strong>Orders<\/strong><\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"has-blue-color has-text-color has-medium-font-size\"><strong>1. How to place an order on our website?<\/strong><\/p>\n\n<p class=\"has-blue-color has-text-color\">To place an order, browse our online collections: <\/p>\n\n<p><\/p>\n\n<ol><\/ol>\n\n<ol class=\"has-blue-color has-text-color\">\n<li>Select your items on the website and add them to your basket <\/li>\n\n\n\n<li>Confirm your order<\/li>\n\n\n\n<li>Select your delivery method <\/li>\n\n\n\n<li>Enter your delivery and billing address <\/li>\n\n\n\n<li>Choose your payment method, enter your bank details and confirm\n<ul><\/ul>\n<\/li>\n<\/ol>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<ol type=\"1\"><\/ol>\n\n<p class=\"has-blue-color has-text-color has-medium-font-size\"><strong>2. Can I change or cancel my order once it has been confirmed?<\/strong><\/p>\n\n<p class=\"has-blue-color has-text-color\">If your order has already been prepared or dispatched, it is no longer possible to modify its content. We invite you to place a new order for the other items you require.<\/p>\n\n<p class=\"has-blue-color has-text-color\">If your order is still in progress and was placed less than 24 hours ago, please contact us as soon as possible at the following address: <a href=\"mailto:contact@simrane.com\">contact@simrane.com<\/a><\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"has-blue-color has-text-color has-medium-font-size\"><strong>3. I have not received an e-mail confirming my order<\/strong><\/p>\n\n<p class=\"has-blue-color has-text-color\">Once you have placed your order, you will normally receive a confirmation email. If you don&#8217;t find it in your inbox, please check your \u2018junk\u2019 or \u2018spam\u2019 folder. <\/p>\n\n<p class=\"has-blue-color has-text-color\">If you still have not received a confirmation email within a reasonable time, please contact us at <a href=\"mailto:contact@simrane.com\">contact@simrane.com<\/a>.<\/p>\n\n<p class=\"has-blue-color has-text-color\">We will check that your order has been processed and will provide you with information about your order.<\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"has-blue-color has-text-color has-medium-font-size\"><strong>4. How can I track my order?<\/strong><\/p>\n\n<p class=\"has-blue-color has-text-color\">When your order is dispatched, you will receive an e-mail with your tracking number. If you cannot find it in your inbox, please check your \u2018junk\u2019 or \u2018spam\u2019 folder. <\/p>\n\n<p class=\"has-blue-color has-text-color\">If you still cannot find it, please contact us at <a href=\"mailto:contact@simrane.com\">contact@simrane.com<\/a> so that we can get back to you as soon as possible.<\/p>\n\n<div style=\"height:200px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Orders 1. How to place an order on our website? To place an order, browse our online collections: 2. Can I change or cancel my order once it has been confirmed? If your order has already been prepared or dispatched, it is no longer possible to modify its content. We invite you to place a [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-full-page.php","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.13 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Orders &bull; Simrane<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/simrane.com\/en\/orders\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Orders &bull; Simrane\" \/>\n<meta property=\"og:description\" content=\"Orders 1. How to place an order on our website? To place an order, browse our online collections: 2. Can I change or cancel my order once it has been confirmed? 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